I returned home to Vancouver after working overseas for more than a decade. Most of this time was spent in third world countries. My visits to dentists overseas was limited to the most basic requirements and needless to say I had neglected important preventative care in the process. Repatriation to Canada was quite an experience after the long stay away. All had changed and everything was a fresh start including finding a family doctor and a dentist. Dr. Gough and Family First Dental responded to the daunting task of getting me sorted out. My work requires frequent travel and adds some complexity to scheduling appointments. This was no problem for Family First Dental who always offered flexibility and options. Sorting me out was an awesome undertaking and was so well done that I hardly realized it had happened. Searching for words to describe the experience I can't get past Professional, Caring and Quality. I would have to sum it up as World Class! My daughter is now a Family First Dental client and fan. We both agree that Family First Dental is a very good and positive experience.
– John C.
I have been going to this location for my dental work for over 40 years and three dentists! Dr. Gough took over the practice about fifteen years ago. Dr. Gough does great work and really makes you comfortable and feel at ease when she is working on you. I would highly recommended her and her staff. Frankie, her receptionist, is also great with setting up appointments and sending you reminders for your next appointment. If you want a excellent dentist give Dr. Gough and her staff a call.
– Al G.
Dr. Gough has been great to me since I was recommended to her by my father. I felt comfortable immediately. I liked the friendly reminders of my appointment and the welcome greeting from Frankie when I first arrived. Every visit has made me feel that I have received the best service that could ever be received. I hadn't had cavities or fillings for many years and was nervous at first when I was told that I needed to have a filling. When I arrived for this procedure, I was put at ease. Dr. Gough explained the procedure in detail before proceeding. I loved getting this detailed information; it helped put my mind in the space I needed to be calm and comfortable. She tested my bite afterwards and made adjustments until it was right!
– Michele C.